
Frequently Asked Questions
These answers describe the current public product. Features labelled coming soon are not part of the active paid service.
No. Astrology, numerology, tarot, matching, and consultation guidance are for reflection and planning support. Naksharix does not guarantee future outcomes.
The signed-in user opens an eligible saved report, completes Razorpay checkout, and the server verifies the payment. Premium access is granted only after successful verification.
Choose an approved astrologer, consultation type, and available slot, enter the required details, and complete the verified payment flow. Confirmed bookings appear in the booking dashboard.
No. Razorpay handles the payment interface. Naksharix stores only the references and status needed to associate a verified payment with a report or booking.
Saved reports are available in the signed-in account. Consultation status, schedule, and meeting information appear in the booking dashboard. Email may be supplementary when configured.
You may contact support to request correction or deletion of eligible account and saved data. Some payment, security, or dispute records may need to be retained for legitimate or legal reasons.
No. The public AI Astrologer is intentionally parked while reliability work continues. It should not be treated as an active paid feature.
No. The physical-product shop remains coming soon. Naksharix does not currently make an active physical-shipping promise through the public shop page.
Email care@naksharix.com and include the account email and relevant report, booking, order, or payment reference. Never send passwords, OTPs, or complete payment credentials.
Contact Naksharix with the relevant account, report, booking, order, or payment reference. Do not send passwords, OTPs, or complete payment credentials.